A Hospitality Operator Might Face Assignment Example | Topics and Well Written Essays - 750 words

A Hospitality Operator Might Face - Assignment Example 4.) Factors that contribute to the bleakness and roughness of hospitality laws especially in the past were the small number of inns in which the innkeeper took the advantage of controlling the hospitality business. The hospitality law is considered as the foremost protector of the entire guests in this business (Cournoyer, et al., 2008). At present, there are already several establishments within the industry, and the presence of stiff competition is one determining factor for this occurrence (Cournoyer, et al., 2008). The nature of the hospitality management comprises the inclusion of the provision of services accommodation in the food and beverages business within a wide range of service establishments (Pizam, 2005, p. 53).These establishments include hotels, motels, clubs, casinos, restaurants, fast food outlets, and bars, to name a few. Hospitality management has also started growing inside shipping companies, rails, schools, hospitals, and so on (Pizam, 2005). Tourists are consi dered as the main factor why the hospitality business continues to develop and grow. It must be noted that the hospitality business provides the wider range of employment among people in both the rural and urban areas. 2. Worker Violence as a Legal Problem that a Hospitality Operator Might Face The hospitality operator is never exempted from encountering legal problems in hospitality management. ... Worker violence is identified in this paper as a legal problem that might be faced by the hospitality operator. Homicide appears to be one of the most extreme forms of violence manifested in the hospitality workplace (O’Fallon and Rutherford, 2011). According to US Department of Labor Occupational Safety and Health Administration (1998), homicide is the second cause of death of Americans working in the hospitality management. In 1996, data revealed that 912 workers account to the total work injuries in the US alone, indicating the seriousness of the homicide cases in the hospitality sector. A survey made by the National Crime Victimization of the Department of Justice indicates that there are about one million victims of violent crime at work, spanning from 1987 to 1992. Four categories are included in these data, specifically simple assault (615,160 victims); aggravated assault (264,174 victims); robbery (79,109 victims); and rape (13,068 victims). It appears that 159,000 cas es of victimization are reported annually in the hospitality business (US Department of Labor Occupational Safety and Health Administration, 1998). In 2002, 52 per cent of the service sector in 347 workplaces in the United States hospitality management has been a victim of homicide, according to the department of labor (O’Fallon and Rutherford, 2011, p. 229). Violence in the hospitality workplace is identified in two categories. Explicit violence, in which such violence directly involves the employees of a particular establishment, and implicit violence, in which the violence is specifically directed to the establishment (O’Fallon and Rutherford, 2011). The hospitality operator indeed faces a serious problem with the possibility of workplace violence occurring within his or her